FAQ

You got questions, we've got the answers.

David Martínez avatar Rocio Alvarez avatar Laura Buena avatar
39 articles in this collection
Written by David Martínez, Rocio Alvarez, and Laura Buena

Restrictions for Pushground+ campaigns

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Written by Rocio Alvarez
Updated over a week ago

Pushground+

Discover this new form of premium traffic
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Written by Laura Buena
Updated over a week ago

Casino Campaigns: Specific Restrictions for Pushground+

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Written by Laura Buena
Updated over a week ago

Antivirus Campaigns: Specific Restrictions for Pushground+

Restrictions for Pushground+ campaigns in antivirus campaigns
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Written by Laura Buena
Updated over a week ago

Android & iOS versions

Difference between "+" and "x" symbols
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Written by Laura Buena
Updated over a week ago

Click mismatch & discrepancies

Find out why the number of clicks in Pushground doesn't match the clicks in your tracker
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Written by Laura Buena
Updated over a week ago

Whitelisting and Blacklisting SupplyIDs & SiteIDs

Understanding different WL/BL combinations and what they imply
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Written by Laura Buena
Updated over a week ago

Audience Retargeting

How to include & exclude audiences from your campaigns
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Written by Laura Buena
Updated over a week ago

Pop-up Ads

Everything you need to know about this popular traffic format
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Written by Laura Buena
Updated over a week ago

Event Tracking

Integrated event tracking through the Pushground pixel
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Written by Laura Buena
Updated over a week ago

Campaigns temporarily paused due to performance

Why your campaigns might be temporarily paused and how to avoid it.
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Written by Laura Buena
Updated over a week ago

Pixel integration

How to implement Pushground's pixel to track engagement
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Written by Laura Buena
Updated over a week ago

Account Ranks

Learn about our new account rankings
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Written by Laura Buena
Updated over a week ago

Traffic Reached

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Written by Laura Buena
Updated over a week ago

Campaign budget allocation

Understanding campaign budget limitations and why your campaigns may not be active
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Written by Laura Buena
Updated over a week ago

iOS Calendar Push

Discover everything you need to know about the new iOS Push Format.
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Written by Laura Buena
Updated over a week ago

User Freshness Index

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Written by Laura Buena
Updated over a week ago

Bid & Budget

How to set your Bid & Budget
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Written by Laura Buena
Updated over a week ago

Refunds

Our minimum refund amount is $50
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Written by Laura Buena
Updated over a week ago

Targeting

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Written by Laura Buena
Updated over a week ago

Creating Creativities

How to successfully create creativities
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Written by Laura Buena
Updated over a week ago

Frequency / Capping

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Written by Laura Buena
Updated over a week ago

Minimum daily campaign budget of $20

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Written by Laura Buena
Updated over a week ago

Campaign Reach

Discover how to use our preselected traffic groups to test and scale your campaigns
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Written by Laura Buena
Updated over a week ago

What are Macros

Macros or Tracking tokens: What are they and how to use them
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Written by Laura Buena
Updated over a week ago

Ad format types

What are the different types of formats and which should you use?
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Written by Laura Buena
Updated over a week ago

Basic Info & Tracking

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Written by Laura Buena
Updated over a week ago

User Freshness Groups

What are they and how you can use them to increase your profits
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Written by Laura Buena
Updated over a week ago

Auto-Optimization by Creativity

What it is and how to use it to increase your revenue
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Written by Laura Buena
Updated over a week ago

Whitelists and Blacklists

What are whitelists and Blacklists and how to use them.
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Written by Laura Buena
Updated over a week ago

Automatic Rules

Learn how to use our auto-optimization feature to effortlessly run your campaigns
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Written by Laura Buena
Updated over a week ago

Overspending your Budget

How did I spend more than my budget
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Written by Laura Buena
Updated over a week ago

Supply ID vs Site ID

Whats the difference between Supply ID and Site ID
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Written by Laura Buena
Updated over a week ago

Available Targeting Options

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Written by Laura Buena
Updated over a week ago

Creative Specifications

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Written by Laura Buena
Updated over a week ago

Time lag to get traffic

how much time does it take after I set up my campaign until I start receiving traffic?
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Written by Laura Buena
Updated over a week ago

Creative Restrictions

What you cannot show in your ads
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Written by Laura Buena
Updated over a week ago

Payment Methods

Which payment methods we accept and Billing
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Written by Laura Buena
Updated over a week ago

S2S Postback Configuration

What the S2S Postback is and how to use it to track conversations and ROI
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Written by David Martínez
Updated over a week ago