FAQ

Android & iOS versions

Difference between "+" and "x" symbols

Written by Gina Bejarano
Updated over a week ago

Click mismatch & discrepancies

Find out why the number of clicks in Pushground doesn't match the clicks in your tracker

Written by Gina Bejarano
Updated over a week ago

Whitelisting and Blacklisting SupplyIDs & SiteIDs

Understanding different WL/BL combinations and what they imply

Written by Gina Bejarano
Updated over a week ago

Audience Retargeting

How to include & exclude audiences from your campaigns

Written by Gina Bejarano
Updated over a week ago

Pop-up Ads

Everything you need to know about this popular traffic format

Written by Gina Bejarano
Updated over a week ago

Event Tracking

Integrated event tracking through the Pushground pixel

Written by Christopher Peterson
Updated over a week ago

Campaigns temporarily paused due to performance

Why your campaigns might be temporarily paused and how to avoid it.

Written by Christopher Peterson
Updated over a week ago

Pixel integration

How to implement Pushground's pixel to track engagement

Written by Christopher Peterson
Updated over a week ago

Account Ranks

Learn about our new account rankings

Written by Christopher Peterson
Updated over a week ago

Traffic Reached

Written by Christopher Peterson
Updated over a week ago

Campaign budget allocation

Understanding campaign budget limitations and why your campaigns may not be active

Written by Christopher Peterson
Updated over a week ago

iOS Calendar Push

Discover everything you need to know about the new iOS Push Format.

Written by Christopher Peterson
Updated over a week ago

User Freshness Index

Written by Christopher Peterson
Updated over a week ago

Bid & Budget

How to set your Bid & Budget

Written by Christopher Peterson
Updated over a week ago

Refunds

Our minimum refund amount is $50

Written by Christopher Peterson
Updated this week

Targeting

Written by Christopher Peterson
Updated over a week ago

Creating Creativities

How to successfully create creativities

Written by Christopher Peterson
Updated over a week ago

Frequency / Capping

Written by Christopher Peterson
Updated over a week ago

Minimum daily campaign budget of $20

Written by Christopher Peterson
Updated over a week ago

Campaign Reach

Discover how to use our preselected traffic groups to test and scale your campaigns

Written by Christopher Peterson
Updated over a week ago

What are Macros

Macros or Tracking tokens: What are they and how to use them

Written by Christopher Peterson
Updated over a week ago

Ad format types

What are the different types of formats and which should you use?

Written by Christopher Peterson
Updated over a week ago

Basic Info & Tracking

Written by Christopher Peterson
Updated over a week ago

User Freshness Groups

What are they and how you can use them to increase your profits

Written by Christopher Peterson
Updated over a week ago

Auto-Optimization by Creativity

What it is and how to use it to increase your revenue

Written by Christopher Peterson
Updated over a week ago

Whitelists and Blacklists

What are whitelists and Blacklists and how to use them.

Written by Christopher Peterson
Updated over a week ago

Automatic Rules

Learn how to use our auto-optimization feature to effortlessly run your campaigns

Written by Christopher Peterson
Updated over a week ago

Overspending your Budget

How did I spend more than my budget

Written by Christopher Peterson
Updated over a week ago

Supply ID vs Site ID

Whats the difference between Supply ID and Site ID

Written by Christopher Peterson
Updated over a week ago

Available Targeting Options

Written by Christopher Peterson
Updated over a week ago

Creative Specifications

Written by Christopher Peterson
Updated over a week ago

Time lag to get traffic

how much time does it take after I set up my campaign until I start receiving traffic?

Written by Christopher Peterson
Updated over a week ago

Creative Restrictions

What you cannot show in your ads

Written by Christopher Peterson
Updated over a week ago

Payment Methods

Which payment methods we accept and Billing

Written by Christopher Peterson
Updated over a week ago

S2S Postback Configuration

What the S2S Postback is and how to use it to track conversations and ROI

Written by David Martínez
Updated over a week ago